System Module

Field Inspection Module

Field Work Monitoring Module has made it easy for field officers to report their daily field inspection work of varied categories. The module allows them to...

GPS Attendance Module

Making the attendance process easy and effective, GPS Attendance module uses GPS to pin-point the officers’ accurate location. It allows employees to mark their...

GPS Road Checking Module

GPS Road Checking Module has replaced the traditional method of reporting material testing, inspection, road construction and geotechnical investigations with...

Project Tracking Module

Project Tracking is the most advanced solution of the SmartCity-311 mobile suite, enabling field engineers and officers to track the progress of projects of the...

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Media Coverage

Attendance and salary of the municipality employees to be decided through 311 app

Things are going to be much different for the employees working at Lucknow Municipal Corporation from 1st Jan, 2021. To increase the efficiency of the workers and higher level officers and reduce the instances of...
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December 28, 2020

Porbandar-Chhaya-311 app launched by the municipal corporation

In the first week of December 2020, Porbandar-Chhaya 311 app was launched by the Porbandar-Chhaya joint municipality. An event was planned for app launch and it was inaugurated by Babubhai Bokhiriya, MLA Porbanda...
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December 5, 2020

UMC Sewa app launched by Ujjain municipality

In order to help Ujjain Municipality carry out their tasks efficiently and let customers register their complaints, UMC Sewa (Citizen App) was launched on 3rd October 2020. The event was inaugurated by Anil Firoj...
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October 3, 2020

PMO notices role of Indore 311 app in its fight against COVID-19

COVID-19 spread across the entire nation like a wildfire and each province started to work towards coming up with a better plan and solution to tackle the pandemic. One such effort was made by the civic body of I...
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June 26, 2020

Indore 311 app offers 14-day follow up check for passengers

Understanding the need to control the spread of COVID-19 outbreak and keep an eye on the people for symptoms, Indore 311 app came up to help the authorities in Indore. As per this, any person who is travelling to...
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June 13, 2020

Now buy groceries using your Indore 311 app

Indore 311 app has been developed with the aim of helping the Indore residents reach the municipality with ease for utility services and for complaints. Keeping the current scenario in mind, we have added in some...
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May 15, 2020

Indore 311 revamped with features to manage asymptomatic COVID-19 patients

In order to keep a check on rising cases of COVID-19 in Indore, the government authorities have included some new features in the app which will help to track and take care of asymptomatic patients who are at the...
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May 8, 2020

311 app becomes the single destination for all civic complaints

Lucknow Municipal Corporation came up with the Smart Cities Mission and under that they launched the command and control centre six months back. To use this service, people have to download and install the Luckno...
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February 17, 2020

Indore 311 app receives maximum feedback for cleanliness survey

Cleanliness survey 2020 is getting conducted through different channels in Indore city. Just within the past 16 days, the survey received maximum feedback through Indore 311 app. It has been seen that around 3 la...
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January 21, 2020

Indore 311: The most accessed app in India for cleanliness drive

People’s role is inevitable in achieving “swachh survekshan” across the country and apps play a very crucial role in it. This is where Indore 311 app has proved its capability and in last four years, 4.50 l...
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December 3, 2019

Simple software solution for Citizen

The intuitive design of the app requires no training for using, and it is extremely fast as we have delivered the entire suite on Software as a Service (SaaS) software model. You (as a citizen) just need to sign-up and get ready to use it. Moreover, the app is simple to use for citizens to report non-emergency issues to government officers directly.

Easy to Maintaining staff and Citizen complains

More than 95% of cities have a manual way of maintaining the complains of citizens or a simple software solution that only tracks complains, but takes huge time to solve. However, it is not integrated system, so it is better to adopt a right solution like SmartCity-311.

Simplify operation & maintenance of entire City

The main aim of the application is to streamline the entire process of reporting, inspecting and managing tasks, and enabling citizens to report non-emergency issues without any hassle.



I am using GPS attendance app from last one year and it works very smoothly. Now, our entire department is working with smooth management. It allows tracking every single employee.

Additional City Engineer of West Zone, Naranpura

Harpalsinh Zala



From last one year, our Department is using GPS Attendance for marking attendance online that helps make real-time entry of employees. It helps maintain discipline in our department.

Deputy Health Officer of South Zone, Maninagar

Dr. Govind Makwana