Civic Solutions Pvt. Ltd. has developed advanced mobile government apps. SmartCity 311 application is a flagship product of Civic Solutions that focuses on offering non-emergency and civic services at the user’s fingertips. As a robust smart city solution, SmartCity 311 aims to facilitate people to resolve issues related to civic services as soon as possible. The app has two versions- Executive and Citizen (or Civilian User).
SmartCity 311 application works in sync with the government’s smart city projects and a dedicated team of government officials to resolve the complaints of civilians. Be it related to potholes or garbage, the SmartCity 311 app enables the user to get quick resolution of their complaints. The app contributes to streamlining government services by giving facilities to get birth/death certificates and real-time updates about the city’s public events using fingertips. The SmartCity 311 app also strengthens government technology services by offering the facility to find hospitals and schedule an appointment online along with the city’s map, history, and emergency numbers. A Smart City 311 application can make the city more lovable and livable.