Lucknow 311 app was launched during the Elets Innovation Summit Lucknow on 27th July, 2020. The app was launched by Shri Nand Gopal Gupta, Minister for Stamp Civil Aviation, Shri Durga Shanker Mishra, Secretary, Ministry of Housing and Urban Affairs and Dr. Indramani Tripathy, Municipal Commissioner, Lucknow Municipal Corporation. App has been designed as a part of the Smart City initiative and comes with the key motive to help the residents get connected with the Nagar Nigam for various services and issues. This way, it will become possible for the municipality to serve people in the best possible manner. Lucknow 311 will help the residents contribute their part through smartphones and join hands with the authorities to transform Lucknow for good!
Civic Solutions Pvt. Ltd. was awarded at the 5th Smart Cities India 2019 Expo that was held in New Delhi on 24th May 2019. We were awarded in the Start-up category for our primary product SmartCity-311. SMartCity-311 is a cloud-based mobile application which has been designed and developed with the intention to help cities, villages and towns to manage and supervise everything with ease. The 311 app has helped the government employees working in the municipality or panchayats to work efficiently and complete their regular tasks with ease. Moreover, it has also helped the people to communicate with the authorities in a better way and discuss their issues with more transparency.
Here at Civic Solutions Pvt. Ltd. we are proud to say that we received the 5th IMC Digital Technology Award 2018. We received this award for our efforts in developing the SmartCity-311, a cloud-based mobile application. The application became successful among the users and turned out to be a winner in the Utilities & Energy Sector. The application was developed with the intention of helping municipalities or other governing bodies to carry out their tasks effectively while managing things. It helped the employees to keep track of their tasks and hear out the public queries. The general public was able to use the application to acquire different public services as well as register complaints related with city management.
The mobile app Indore-311 has proved to be a big hit with 100 complaints within 48 hours of its launch which were soon resolved by the Indore Municipal Corporation. According to the news featured in the newspaper “mumkin hai” of 23rd February 2018, the number of users registered with this app has reached to 1.25 lakhs and is continuously increasing. This application has created a system flexible for both residents and the corporation department to make the city free from dirt and diseases. More than 500 complaints are logged through this app every single day, of which 90% of the complaints are resolved within 3 hours from the time of a complaint filed. IMC officers from 19 zones have been connected through this app and benefits residents from 85 wards. Implementing Indore-311 is a small step for a big change like making Indore a garbage-free city.
We were invited to showcase our solution Smartcity 311 in a two-day event (23-24 February 2018) held at the Pandit Deen Dayal auditorium and organized by business world agency and powered by ICICI bank. The summit was inaugurated by honorable Chief Minister Shri Vijay Rupani. We got a chance to showcase the insights of our project Smartcity311 to several VIPs and other event visitors throughout the event. Everything Civic received an overwhelming response due to the exclusive media coverage by national, international and news channels.
We are pleased to share that our AMC Seva app that comes under SmartCity-311 got featured in one of the columns (Bhaskar Classified) in Divya Bhaskar – Ahmedabad’s, a leading newspaper of Gujarat, on 24th March 2017 edition. The AMC Seva application is launched with a vision to make available the access of various civic services like making online payments to pay water bills, applying for licenses online and many more. This app also allows the user to report any kind of issues like water logging in the areas, damaged roads, availability of dustbins and many more. Also, this app is to promote cleanliness under the Government’s initiative of “Swachh Bharat Abhiyan”. We couldn’t express our happiness for this gentle gesture covered by Divya Bhaskar.
We are pleased to share that our mobile app Indore-311 got a mention on Twitter by none other than Honourable Chief Minister of Madhya Pradesh, Shri Shivraj Singh Chauhan, on 6th September 2017. He jotted down the word-of-appreciation for Indore-311 app saying that this app is a medium to initiate and take steps towards the major movement of “Swachh Bharat Abhiyan”. He requested the citizens of Indore to make the most of this application and use it for a better tomorrow, for a better nation.
We couldn’t thank enough to Shri Shivraj Singh Chauhan for appreciating our efforts for this move to fulfill something for the greater good for mankind.
What better than being mentioned by some of the Influencers and Official accounts on Twitter and al-together get appreciated for our efforts! Recently on 23rd November 2017, our mobile-based NDMC-311 app which is also a part of our SmartCity-311 was praised in one of the most unique and remarkable ways by none other than the New Delhi Municipal Council (NDMC). Our mobile app NDMC-311 is available for the citizens of Delhi to get access of all the civic services related to online bill payments, reporting any complaints against issues like water logging, malfunctioning of street lights and many more.
We offer our thanks to NDMC for this gentle appreciation, it means a lot to us and we will make sure to continue making efforts for a better tomorrow.
SmartCity-311 got an award at Startup 2.0 Conclave, a biggest mega startup event organized by India Network in Indore. Held on 25th February 2017, it was one of the biggest events, where various investors from India, U.S. and Japan came together along with the founders of Uncorns to see the young and bright startups and fund them. India Network organized this event to identify the best startups in the country that are creating disruptive startups from unique ideas.
In the presence of Agriculture Minister Shri Gourishankar Chaturbhuj, Jabalpur Mayor Dr. Swati Godbole, Jabalpur Municipal Commissioner Mr. Ved Prakash, Collector and Superintendent of Police, JMC (Jabalpur Municipal Corporation) has launched Jabalpur-311 to make the city clean and green. The app enables citizens of the city to access a range of civic services using their smartphone.